Shipping Information:
All orders paid with Visa or MasterCard can
ONLY be shipped to the billing address of the credit card. Car Customs will NOT ship to any other locations. If you would like your
item's to be shipped to a different location you will have to pay for the item
in a different way (see below). Since Car Customs uses
UPS as the default shipping company we can only ship to a real street address.
UPS can not deliver to any PO Box's or any APO's. If your billing address to
your credit card is to a PO Box then you will need to contact your credit card
issuing company and give them your shipping address so they have it on file. If
your billing address does not match when we run your credit card we will contact
you so you can pay for the item's with a different payment option.
Shipping Charges:
Car Customs will not
charge any shipping and handling fees for your order. All items shipped with in
the lower 48 states will be shipped FREE via UPS ground. If you would like your
order to be shipped out 3rd day air, 2nd day air or over night please
contact us so we can give you the price difference between the FREE ground
shipping to a faster shipping method for you.
International Orders:
If you are located out side of the lower 48
states please contact Car Customs via e mail or the
telephone for your shipping quote. Car Customs can ship
via UPS, or USPS Express Mail. Please note that all international orders are
subject to brokerage fees, customs fees, duties, tax and or any other fees which
you might encounter by crossing the boarder. The customer will be responsible
for any of these fees if encountered.
Tracking Information:
If for any reason you would like a tracking
number for your order please feel free to contact us via e mail or telephone
with the following information and we would be more then happy to give you the
tracking number if the item's have shipped out to you already.
- First Name, Last Name
- Order Number
- Date of Order
- Account Number
- Item's Purchased
Shipment Time For UPS Shipments:
Once an item has been shipped out our warehouse
via UPS ground it will take anywhere from 1-5 business days to reach to you all
varying on your location. Here is a map of the UPS transit times from our
location.

UPS guarantees the day of delivery for every
ground package you ship to any address within the 48 contiguous states, except
for any ground package originating in Alaska or Hawaii. In addition, the
guarantee applies to shipments from Puerto Rico to the 48 contiguous states
(see Terms and
Conditions for details). Service Map colors may vary due to differences in
hardware and software. For the scheduled days in transit for ground packages
shipped within the 48 contiguous states, please use the
Time-in-Transit
calculator. |